Privacy is important to


. This policy contains the practices related to the processing of personal data on the websites of


as the kind of data that are collected, the follow-up, the use and the divulgation of the same ones.



we understand that the privacy and security of personal data is of vital importance. Therefore, this policy sets out what we do with the information and what we do to keep it secure. It also explains where and how we collect the information, as well as the data protection rights of the data subject.

This policy applies to those who access and use the services of our web site and those who interact with


in the social media (our “Services”).

This policy defines our commitment to protect personal information. We recommend reading our privacy policy before continuing to browse.

This privacy policy was last updated on October 22, 2023.

  1. Identification of the company name of the data controller

In accordance with the provisions of REGULATION (EU) 2016/ 679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter GDPR) we inform that personal data obtained from the data subject, as well as data generated in the context of the activity of our website will be processed by:

Company name:





Road Borroners, S/n

of Sueca 46410 (Valencia).




[email protected]

Telephone numbers:



Manufacture and distribution of paints, varnishes and lacquers.

  1. General privacy principles.


collects and processes personal information adopting the following principles:

  • The data are processed

    in a fair, lawful and transparent manner.

  • The data are collected for specific, explicit and legitimate purposes and are not processed for any other purpose.

    incompatible with these purposes.

  • The data are adequate, relevant and limited to what is necessary in relation to the purposes for which the processing occurs.

  • The data is accurate and up to date. Inaccurate data will be updated or deleted.

  • Data are retained in an identifiable format for no longer than necessary

  • Data are processed securely through appropriate and effective technical and organizational measures against unauthorized or unlawful processing and against accidental loss, destruction or damage, through the implementation of appropriate technical or organizational measures (“integrity and confidentiality”).

  • We are committed to the principles of data protection by design and data protection by default.

  1. How we collect your personal data and how it is used.

  • Directly from the owner:

    We may collect personal data when you make an inquiry through contact forms, or when you are assigned a login account, among others.

  • Cookies: We may collect information from “cookies” that we may store on a user’s device. Cookies are small data files stored on the hard drive or in the device’s memory. For more information on the use and purpose of cookies you can access our cookies policy.

  • Records: In the context of our website activity we may record certain information and store it in log files when you interact with our Services. This information may include Internet protocol (IP) or other device addresses or identification numbers, as well as browser type, Internet service provider, etc.

  1. Assumptions where our website requests your personal data

  1. When inquiries are made through the contact form or through our e-mail.

  2. When requesting any of the services and/or products we offer.

  1. Purposes for which we treat your personal data.



we process the data necessary to manage and optimize our services and commercial relations with our users and customers. In addition, we also use this information to send advertisements of interest to users related to our products and services.

Personal data is collected and processed for the following purposes:

Category of interested parties



  1. The Web Site has technology for the implantation of files called cookies in the User’s equipment. Cookies are used to improve your browsing experience on our website, to analyze user navigation and to be able to offer you personalized content. In any case, they can be blocked or disabled through the browser settings. For more information, please see our Cookie Policy.

Web Query User

  1. To attend and answer communications or requests received either through e-mail or the WebSite contact form

  1. Legal basis of the treatment and obligatory or optional nature of the treatment.

The legal bases are linked to the purposes of the previous point according to the letters assigned in the table.

Category of interested parties

Legitimacy for data processing


  1. The consent given when accepting cookies from


    except the cookies considered as technical
    technical and necessary for the optimal functioning of the Web.

Web Query User

  1. Consent that is requested when you contact us through the Web. The data subject may withdraw consent at any time. In no case shall the withdrawal of consent condition the provision of other services.

  1. Data provided voluntarily by the data subject

    Category of interested parties

    Data provided by the interested party


    1. IP, navigation data, statistics, etc.

    Web Query User

    1. First name, Last name, Title, e-mail, company, subject, message,

  2. Retention of personal data.

INDUSTRIAS QUIMICAS RAISA SL only stores your personal data to the extent that we need it in order to be able to use it for the purposes of point 5, and according to the legal basis for processing it and in accordance with applicable law. Your personal information will be kept as long as there is a contractual and/or commercial relationship or as long as you do not exercise your right of deletion, cancellation and/or limitation of the processing of your data.

Once the relationship with you has ended for any of the reasons mentioned above, the information will be kept properly blocked, without giving any use, while it may be necessary for the exercise or defense of claims or may derive some kind of judicial, legal or contractual liability of its treatment, which must be addressed and for which its recovery is necessary.

Those data that are processed for direct marketing purposes will be kept indefinitely until the

will be kept indefinitely until the data subject requests its deletion.


Category of interested parties

Conservation period


  1. According to the deadlines indicated in the cookie policy

Web Query User

  1. 3 years since last contact

  1. Recipients or third parties to whom we may disclose personal data.

9.1 Personal Data may be shared for the purposes set forth in item 5 in the following cases:

In general, for all categories of data subjects, personal data may be shared:

  1. For compliance with our legal obligations:

    When disclosure is necessary to comply with our obligations under laws, regulations, legal process or governmental requests affecting us.

  2. For the formulation, exercise or defense of claims or when the courts act in the exercise of their judicial function:

    In certain circumstances, disclosure of personal data may be mandatory because it is subject to a subpoena, warrant or summons.

  3. In sales, mergers, acquisitions or similar transactionsIn the event of a merger, acquisition, sale of all or substantially all of our assets or other similar sale transaction, personal data may be transferred as part of that transaction. If necessary, the owner of the data will be notified of this circumstance.

  4. For the provision of services by vendors acting on our behalf.

    From time to time, we enter into contracts with carefully selected third parties so that they may assist us in providing services on the Site such as:

    1. Hosting Services Hosting

      in order to perform its hosting and e-mail services.

    2. IT consulting and web design services


      to provide technical support on the code created for the Web

  5. Aggregate or Non-Identifying Data:

    We may share aggregated or other non-personally identifiable information that does not identify the data subject in order to improve the experience of our Services.

9.2 Personal Data may be shared outside the EU, for the purposes set out in point 5 in the following cases:

No International Data Transfer outside the EEA

  1. Security measures adopted in relation to the processing of personal data


implements and applies mechanisms and security measures both technical and organizational adequate to guarantee a security level of the treatment adequate to the risk.

To do so,


on the basis of an objective assessment has identified, analyzed and evaluated risks of varying likelihood and severity to the rights and freedoms of natural persons and, consequently, has implemented timely and effective security mechanisms, safeguards and measures to eliminate or mitigate the identified risks. In particular, appropriate and effective technical and organizational measures are taken to mitigate the risks of accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication or access to such data.



guarantees the fulfillment of the duty of professional secrecy and confidentiality in all its employees, contractors, third parties users of the personal data.

  1. Stakeholder Rights.

The user will be able to address his communications and exercise his rights of data protection following the formalities imposed by the data protection regulations.

In all our operations related to your privacy, we strive to comply with current regulations, which contain a number of rights for the data subject, as listed below:

Your rights

What does it mean?

Right to information

You have the right to

to be presented with the
clear, concise, transparent and easy to understand information about how we use your personal data and your rights. This information is provided in this Policy in point 5.

Right of access

You have the right to access the personal data we hold about you (subject to certain limits).

Manifestly unfounded, excessive or repetitive requests may not be honored.

To exercise this right, please contact us by any of the means indicated below.

Right of rectification

You have the right to have your personal data rectified when it is inaccurate or no longer valid or to have it completed when it is incomplete.

To exercise this right, please contact us by any of the means indicated below. If you have an account, it may be easier for you to correct them yourself by modifying your profile.

Right of deletion/right to be forgotten

In certain cases, you have the right to have your personal data erased or deleted. It should be noted that this is not an absolute right, as we may have legal or legitimate reasons to keep them.

If you would like us to delete your personal data, please contact us by any of the means indicated below.

The right to withdraw consent at any time when data processing is based on consent.

In the event that consent has been given for any of the purposes informed and determined in the processing to which we refer, we inform you that you have the right to withdraw your consent at any time, without affecting the legality of the processing based on the consent prior to its withdrawal.

For information on what processing is based on consent, we refer you to point 5 of this policy.

If you wish to withdraw your consent, please contact us by any of the means indicated below.

Right to object to processing based on the satisfaction of legitimate interests

You can object at any time to our processing of your data when the processing is based on the satisfaction of legitimate interests. For information on what processing is based on consent, we refer you to point 5 of this policy.

If you wish to exercise this right, please contact us by any of the means indicated below.

Right to lodge a complaint with a supervisory authority

Likewise, we inform you that when you have not obtained satisfaction in the exercise of your rights or the way to exercise them, you may file a complaint with the Control Authority. If you want to know more information about this right and how to exercise it, you can contact the AGPD: Tel. 901 100 099 and C/Jorge Juan,6 28001-Madrid.

Please do not hesitate to contact us by any of the means indicated below before filing a complaint with the competent data protection authority.

Right to data portability

You have the right to

to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format, so that it can be transmitted to another data controller,
where the processing is based on the performance of a contract or on your consent and the processing is carried out by automated means. For information on what processing is based on consent, we refer you to point 5 of this policy.

For more information, please contact us by any of the means indicated below.

Right to limitation of processing

You have the right to request the limitation of the processing of your data. If you exercise this right, the processing of your data will be subject to limitations, so we may store it, but we may no longer use or process it.

This right can only be exercised in certain circumstances defined by the General Data Protection Regulation, as follows:

  • the data subject to challenge the accuracy of the personal data, during the period of time that allows the data controller to verify the accuracy of the data;

  • the processing is unlawful and the data subject objects to the deletion of the personal data and requests instead the restriction of their use;

  • the controller no longer needs the personal data for the purposes of the processing, but the data subject needs them for the formulation, exercise or defense of claims;

  • the data subject has objected to the processing pursuant to Article 21(1), while verifying whether the legitimate grounds of the controller outweigh those of the data subject.

If you wish to exercise this right, please contact us by any of the means indicated below.

Right to disable Cookies

You can disable cookies at any time. As a general rule the configuration of Internet browsers is usually set by default to accept Cookies, however, you can easily disable them by changing the browser settings.

Many cookies are used to improve the usability or functionality of websites, therefore, disabling them may prevent you from enjoying all or part of the services provided through our website, you may have usability problems or you may have problems with your session if you start one.

If you wish to limit or block all cookies set by our websites (which may prevent you from using certain parts of the website) or by any other websites/applications, you can do so through your browser settings.

How can you exercise your data protection rights?

In order to exercise these rights, you must submit a written request to the following address: Camino Borroners, S/n de Sueca 46410 (Valencia), or to the following e-mail: [email protected] indicating in the subject “RGPD Valencia“.. You must specify which of the rights you are requesting to be satisfied and, in turn, must be accompanied by a photocopy of your ID card or equivalent identification document. In case of acting through a representative, legal or voluntary, he/she must also provide a document proving the representation and his/her identification document. If you want to have a model for it, you can:

  1. Processing of special categories of personal data and personal data relating to convictions and criminal offences

    criminal convictions and offenses

When filling in the free text fields, it is not allowed to enter personal information relating to personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data intended to uniquely identify a natural person, data relating to health or data relating to the sex life or sexual orientations of a natural person, as well as personal data relating to criminal convictions and offenses. In case of introducing any information related to the mentioned aspects in any of our forms or through e-mail, they will be immediately deleted from our information systems without being able to attend the consultation made, since such data are not necessary or pertinent for the purposes determined in the treatments of this Web.

  1. Links

    to other Web sites

We sometimes provide links to other websites, but these websites are not under our control. Therefore, we shall not be liable for any problems arising in connection with the use of personal data, the content of the website or the services offered by these websites.

  1. Data quality

The User declares that the information provided, whether his/her own or that of third parties he/she represents, is true, truthful and is responsible for communicating any modification or update of the same. The user shall be liable for any damage or harm, direct or indirect, that may be caused to


or any third party as a consequence of the contribution of false, fraudulent, inaccurate, incomplete or not updated personal data.

The data requested by the User indicated with an asterisk (*) will be strictly necessary to contact the User. In no case will the fact of not providing more data than the strictly necessary imply a decrease in the quality of the service.

  1. Data for


    of age or incapacitated

The use of the Service is not allowed to minors.

minors, so if you are under 16 years of age, please refrain from using the services of our website.


will be able to request additional information or documentation with the purpose of verifying the age of the interested party, taking into account the available technology.

  1. Data update

The user is the only source of information about his or her personal data. INDUSTRIAS QUIMICAS RAISA SLIn order to keep your data updated and updated at all times in accordance with the principles of the RGPD, please communicate to the address indicated for the exercise of the rights of access, rectification, cancellation and opposition, any variation thereof, as well as the cessation of its activity in the entity you represent, if any, to proceed with the cancellation and / or historical treatment of the same.

  1. Consent for advertising mailings.

According to the LSSI Law.


will not send commercial communications by e-mail or other equivalent electronic means of communication that previously had not been authorized by the addressee of the same ones through the authorization systems used by


In the case of those users with whom there is a previous contractual relationship,


is authorized to send commercial communications referring to products or services of the company.


that are similar to those initially contracted with the customer. In any case, the user may voluntarily request to opt-out of receiving further commercial information through the Customer Service channels after proving his identity, or by unsubscribing from the advertising e-mail itself.

Personal data will be kept in our information systems indefinitely to carry out commercial communications of the company’s products and services, provided that the right of opposition to such advertising mailings is not used.

  1. Social Networking

By becoming a fan, follower or analog of INDUSTRIAS QUIMICAS RAISA SL in the different social networks and in the context of this treatment, you must take into account that INDUSTRIAS QUIMICAS RAISA SL can only consult or unsubscribe your data in a restricted way by having a specific profile. Any rectification of your data or restriction of information or publications must be made through the configuration of your profile or user in the social network itself. By default you consent:

a) The processing of your personal data in the environment of such social network and in accordance with its privacy policies.

b) the access of


to the data contained in your profile or biography, depending on the configuration that you have of your privacy in each network, these will be more or less wide.

c) That the news published about our events, or our comments may appear on your wall or biography.

d) To receive communications about our products/events.

If you want to stop following us, just click on the option “Stop being a fan” or “Stop following


  1. Modification of this privacy policy


reserves the right to modify the present policy to adapt it to future legislative or jurisprudential novelties, as well as to industry practices, previously informing the users of the changes that may occur.

The uninterrupted use of


by the User will constitute a ratification of the present document, with the modifications and changes that would have been introduced.

For the same reasons mentioned above, INDUSTRIAS QUIMICAS RAISA SL reserves the right to modify or discontinue the Service. INDUSTRIAS QUIMICAS RAISA SL in whole or in part, whether or not the user has been notified. INDUSTRIAS QUIMICAS RAISA SL shall not be liable to the User or any third party for exercising its right to modify or discontinue the Service. INDUSTRIAS QUIMICAS RAISA SL