IQ Raisa’s mission is to develop and manufacture epoxy systems and formulations for all types of industrial and professional sectors, as well as the commercialization of products for the composites sector, so that they are produced with high quality, innovative technology, with the utmost professionalism, respect and efficiency.
Our vision is to be the reference partner in the development of epoxy formulations through innovation, research and constant improvement.
Our values are Excellence, which we understand as a way, not an end, and Benefit for society. We aspire to maintain stable and satisfactory relationships with our clients so that our work brings greater benefit to society.
For the deployment of our mission, vision and values, we establish a Quality Policy aimed at satisfying the needs and expectations of customers and other interested parties and to continuously improve the effectiveness of our Quality System, which includes the following objectives:
- Identify risks and opportunities that need to be addressed to achieve expected results, increase desirable effects and prevent or reduce undesirable effects and achieve continuous improvement.
- Commitment to compliance with legal, regulatory and other applicable requirements.
- The high level of quality of our services.
- Fulfillment of our commitments to our customers.
- The constant achievement of customer satisfaction.
- Continuous training and staff satisfaction.
- Continuous improvement of the efficiency of our processes.
This policy is the reference framework for setting quality objectives and is communicated to all personnel and made available to interested parties.
Sueca, April 1, 2019
Management
